Arolana Support
How Can We Help You?
Get help with orders, payment, live delivery, returns, vendor purchases, account security, and marketplace policies.
Support Promise
Secure support for customers, vendors, and manufacturers.
Delivery help built for Nigeria, Africa, and global routes.
Admin support, smart chat, and clear escalation paths.
Featured Answers
View allHow do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
How long does shipping take?
Standard shipping takes 3-7 business days. Express shipping takes 1-3 business days.
What is your return policy?
We offer a 30-day return policy for most items. Items must be unused and in original condition.
How do I become a vendor?
Click "Sell" in the navigation, complete the vendor application, and upload required documents.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect all payment data.